Change Management: a key leadership success factor!

The greatest myth for a leader is to think, “I have arrived”. Organizational landscapes are always changing, bringing along with them new problems and new possibilities.  Therefore leaders can’t afford to stop growing in their ability to manage change.  Change management is one of the key competencies for leadership success for it navigates people through the maze of changes that arise in any organization’s journey.  Sometimes these changes occur intentionally through strategic initiatives and other times they occur as a by-product from the constant shifts that occur in our world.

When it comes to intentional change through strategic initiatives, one fatal mistake regularly made by leaders is to elevate content over context.  Every change initiative involves new strategic information (content) and this is usually the key focus.  However, if the attitudes, values, beliefs and behaviours of employees are not considered adequately enough throughout the implementation of a strategy, it is destined to either fail or be wrought with unnecessary conflict and obstruction.  Hence leaders need to constantly grow in their capacity to develop systems and processes for change, along with tactically aligning people to a vision, informing, involving and communicating clearly with others throughout the process.

In regard to change brought about simply as a by-product of existing in the global environment, leaders need to have their change radar switched on at all times.  Leaders must cultivate a conscious awareness of events and circumstances around them that will impact upon themselves and the people within their organization.  There needs to be time taken to contemplate potential shifts from stimuli to their organization.  Effective leaders need to regularly analyze their organizations for circumstances that could negatively impact upon their staff and prepare them to navigate positively through to success.

I have found that oft-times leaders do not distinguish between ‘change’ and ‘transition’.  Change refers to the alteration of circumstances around us from our external environment, whereas transition is the internal experience that people undergo as a result of external change.  The key here is to realize that change can be implemented quite rapidly, but people can vary significantly in their capacity to catch up with the changes.  This is where leaders need to be aware of factors such as: spectrum of early to late adopters, values alignment, role impact, change credibility, work demand, previous change disappointments, personal/social impact, career path, loss of perceived benefits and constant open communication.

In conclusion, to be a successful change-agent one needs to keep cultivating a number of competencies.  Leaders need to keep alert to the constant shifts occurring around them and preparing others to navigate the terrain.  They must increase their capacity to plan change initiatives, along with contingencies more effectively.  Leaders need to appropriately involve others according to their levels of influence, in discussions, decisions and the necessary information required for successful implementation.  Effective leaders cast a clear motivating and engaging vision worthy of investment for others to engage their energies.  Quality change-agents acknowledge the positive contribution of past approaches and reveal how they are no longer appropriate in achieving optimum outcomes.  And finally, Effective leaders create a positive environment, listening, coaching, supporting, modelling and discussing with individuals their journey through the change/s.

David Allan – Certified Executive Coach (MBus) www.executivesuccesscoaching.com

P.S. why not complete an online assessment on your change management effectiveness and receive a PDF giving you strategies for improvement?

Does Emotional Intelligence Really Work?

I’ve been working full time with leaders to assist them in their leadership development for 10 years now, and I have found that the leaders that make the biggest positive impact with others are those who can engage empathetically utilizing the emotional dynamics that take place in any human encounter.  This of course is the very essence of  the four key elements of ’emotional intelligence’ – that is – self-awareness, self management, social awareness and relationship management.  This has lead me on a search to see whether there was any hard data to verify my experiences.

What I have discovered in my search is that greater numbers of empirical research studies are being produced that reveal outcomes that can no longer be ignored by serious leaders.  Some of the key measures associated with emotional intelligence that are being examined are job satisfaction levels, job effectiveness the contagiousness of moods and physiological responses to others (heart rate, health).  Studies show that the emotional intelligence of the boss directly affects employee job satisfaction levels, and this in turn impacts upon employee turnover.  Furthermore when a boss brings a negative mood to the workplace through displays of irritability, and anxiety it takes away from a climate of enthusiasm, which diminishes work effectiveness.

In contrast, when a boss is able to exude an optimistic and enthusiastic mood it impacts positively upon innovation, productivity, team work and increased resilience to difficult circumstances. With a greater number of research studies demonstrating the positive impact that increased emotional intelligence has upon business results, it is becoming more difficult to ignore this element of leadership development.  The good news is that leaders can improve and grow in this area.  I have worked one-to-one with leaders to achieve this very thing.  So where do you start to work at improving this area?  There are a number of options available to you.  You might want to look at taking an assessment to assist you in this.  I offer them on my site at www.ExecutiveSuccessCoaching.com.  You may want to read up more on the four elements of emotional intelligence and select one that you know needs more work and set some goals for yourself, or perhaps ask those you are leading for their perspective, either directly or through a 360 assessment.  The most logical place to start improving emotional intelligence is to increase your own emotional awareness.  So I am going to be speaking about this in my next post.

Start Growing in your Emotional Intelligence today

David Allan MBus

www.ExecutiveSuccessCoaching.com